Insurance Claim Help

Dealing With an Insurance Collision Claim?

Already have a claim? Already received an insurance estimate? Vehicle at a tow yard or not drivable? Haven't selected a repair facility? CAG can review the information and help determine the next step.

Auto Damage Experts
Serving Miami-Dade & Broward
In-Person Damage Inspections
Insurance Estimate Reviews
Collision Repair Assistance
Accident Towing
Does This Sound Like You?

We Can Help If You...

Already have an insurance claim opened
Already received an insurance estimate
Have a vehicle at a tow yard or storage facility
Have a vehicle that's not drivable
Haven't selected a repair facility yet
Need help understanding your next step
How It Works

The Claim Review Process

Step 1

Send Us Your Claim

Upload your insurance estimate, claim information, and vehicle photos through our accident help form.

Step 2

Damage Review

CAG reviews the documented damage and available estimate information.

Step 3

Inspection If Needed

An in-person vehicle inspection can be arranged when appropriate.

Step 4

Repair Path

If the vehicle needs repairs and you haven't selected a repair facility, CAG can help coordinate the next step.

How CAG Helps With Your Claim

Already have an insurance claim? Send us your claim information and vehicle damage. From insurance claims and damage estimates to collision repair assistance, we're here to help you navigate what comes next.

Common Questions

Insurance Claim FAQ

What should I do after receiving an insurance estimate?

Review the estimate carefully and compare it to the visible damage on your vehicle. If the estimate appears to be missing damage or repair procedures, Collision Appraisal Group can review the estimate and document the damage.

What if the insurance estimate does not include all visible damage?

An initial insurance estimate is often based on visible damage. If additional damage is visible or suspected, CAG can document the damage and help you understand whether a supplement estimate may be appropriate.

What happens when additional damage is discovered?

When additional damage is discovered during the repair process, a supplement estimate is typically submitted to the insurance company. CAG can help document the additional damage for the supplement.

Can I have my vehicle damage independently documented?

Yes. Collision Appraisal Group provides independent vehicle damage inspections and documentation throughout Miami-Dade and Broward County.

What if I haven't selected a repair facility?

If you haven't selected a repair facility, CAG can help connect you with an appropriate repair option. We help coordinate the next step for your collision repair.

Next Steps

What Happens After I Contact CAG?

1

Tell Us What Happened

Send your vehicle, claim and damage information.

2

We Review Your Situation

We'll determine what information or inspection is needed next.

3

Move the Claim & Repair Forward

We'll help coordinate the appropriate next step based on your vehicle and claim situation.

Take Action

Don't Guess What Your Vehicle Damage Is Worth to Repair.

Get the damage inspected, documented, and professionally estimated by Collision Appraisal Group.